Care information

Privacy, consent, accessibility, and urgent support.

Clear information can help you decide whether this practice feels like the right fit. Please review these notes before reaching out or beginning care.

Your therapist

Caitlynn Waters, RP (Qualifying)

MA Counselling Psychology

College of Registered Psychotherapists of Ontario (CRPO) #18575

Privacy and confidentiality

Your privacy matters. Information shared through this website or in psychotherapy is handled with care and in accordance with applicable Ontario privacy requirements.

Please avoid sending highly sensitive personal or health information through the website contact form. It is intended for general inquiries only. Privacy and confidentiality limits, including situations where disclosure may be required or permitted by law, will be reviewed before services begin.

Informed consent

Psychotherapy is collaborative. Before beginning services, you will have an opportunity to discuss the nature of online care, potential benefits and risks, fees, cancellation expectations, privacy considerations, and alternatives so you can make an informed choice.

Consent is ongoing. You can ask questions, raise concerns, or reconsider your participation at any point.

Accessibility and accommodations

The practice aims to provide an accessible and respectful online experience. If you need an accommodation, communication support, or an adjustment to participate in virtual care, please share what would be helpful when you contact the practice.

Requests will be considered individually and in good faith. If a requested accommodation cannot be provided, available alternatives will be discussed.

Urgent and crisis support

This practice is not an emergency or crisis service, and email or website messages are not monitored continuously.

If you are in immediate danger or need urgent help, call 911, go to the nearest emergency department, or contact a local crisis service. In Canada, you can call or text 9-8-8 for suicide crisis support, available 24/7.

Questions before you begin?

You are welcome to reach out with general questions about online psychotherapy and whether the practice may be a fit.

Connect with the practice

Waters Bloom & Balance Psychotherapy

Online Psychotherapy for adolescents and adults across Ontario, Canada.

A note on urgent support

If you are in immediate danger or need urgent support, call 911 or visit your nearest emergency department.

© 2026 Waters Bloom & Balance Psychotherapy.

Online care for Ontario residents.